December 14, 2019

Community VNA Recognized as Superior Performer in Patient Satisfaction for Third Consecutive Year


Attleboro, MA – For the third consecutive year, Community VNA has been recognized by the Strategic Healthcare Programs (SHP) National Home Health Consumer Assessment of Healthcare Providers (HHCAHP). In the recently released 2018 SHPBest ™ results, Community VNA scored in the top 20% for overall satisfaction as measured from the patient’s point of view, earning the Superior Performer award.

The 2018 SHPBest award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers across the nation. This award recognizes home care agencies that have made patient satisfaction a priority by consistently providing high quality service to their patients.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.
“We are very proud of our team for once again achieving this status. This award is particularly meaningful to us as it reflects the satisfaction of our clients and their caregivers in the services they receive, as well as the outstanding care, compassion and dedication of our staff,” said Community VNA Chief Executive Officer, Reynold Spadoni.

About Community VNA
Community VNA has been dedicated to enhancing health, wellness and quality of life for more than 100 years, providing a range of services, including: Home Health Care, Hospice Care, Palliative Care, Telehealth, Private Care, Adult Day Health Care, Alzheimer’s Assistance Program, as well as Lifeline Services and an Elder Dental Program.

About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.

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