Community VNA Recognized for Patient and Caregiver Satisfaction for the Second Consecutive Year
Attleboro, MA – For the second consecutive year, Community VNA and Community VNA Hospice Care have been recognized by the Strategic Healthcare Programs (SHP) National Home Health Consumer Assessment of Healthcare Providers (HHCAHP).
In the recently released 2017 SHPBest ™ results, Community VNA scored in the top 20% for overall satisfaction as measured from the patient’s point of view, earning the Superior Performer award.
Community VNA Hospice Care ranked in the top 5 percent of providers for overall satisfaction as measured from the caregiver’s point of view, earning the Premier Performer award.
The 2017 SHPBest award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,400 home health providers and over 950 hospice providers in the SHP database. Providers must have at least 40 completed surveys returned in the calendar year for which awards are being distributed. These awards recognize home health and hospice agencies that consistently provide high quality service to their patients.
“We are beyond proud of our team for again achieving this status. These awards, because they are based on client and caregiver feedback, are particularly meaningful to us in that they acknowledge the tremendous clinical care, compassion and dedication of our clinical and administrative staff,” said Community VNA Executive Director & CEO, Reynold Spadoni.
About Community VNA
Community VNA has been dedicated to enhancing health, wellness and quality of life for more than 100 years, providing a range of services, including: Home Health Care, Hospice Care, Palliative Care, Private Care, Adult Day Health Care, Alzheimer’s Assistance Program, as well as Lifeline Services and Annual Elder Dental Clinics.
Community VNA has been recognized as a 2017 HomeCare Elite Top 500 (ranked among the top 5% of home health care agencies nationwide). This recognition is based on publicly available performance measures in quality outcomes, best practice implementing patient experience, quality improvement and consistency, and financial performance.
For more information, visit www.communityvna.com, and connect with Community VNA on Facebook.